Privacy Policy
Effective Date: January 2025
Introduction
At RayLabs ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website at raylabs.io (the "Service").
Information We Collect
We collect information in the following ways:
Information You Provide
- Contact information (name, email address) when you reach out to us
- Project details when you inquire about our services
- Any other information you choose to provide
Information Automatically Collected
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on pages
- Referring website addresses
- Interaction with website features
Analytics and Tracking Technologies
Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information solely to improve our website and services. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.
How We Use Your Information
We use the collected information for:
- Providing and maintaining our Service
- Responding to your inquiries and requests
- Improving our website and user experience
- Analyzing website usage and trends
- Detecting and preventing fraud or security issues
- Complying with legal obligations
- Marketing and promotional purposes (with your consent)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
- With service providers who assist us in operating our website and conducting our business
- To comply with legal obligations or respond to lawful requests
- To protect and defend our rights or property
- With your consent or at your direction
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate or incomplete data
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
Children's Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to such transfers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: